Shipping Policy — Spooked Light

Effective Date: September 4, 2026

Thank you for shopping with Spooked Light! Below you'll find everything you need to know about how we process and ship your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

2. Shipping Times

Once your order has shipped, estimated delivery times are:

These are estimates and not guarantees. Delivery times may vary due to carrier delays, customs processing, weather, or other circumstances outside our control.

3. Shipping Rates

Shipping charges are calculated and displayed at checkout based on your order and delivery address. We may occasionally offer free shipping promotions, which will be clearly noted at checkout.

4. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update once received.

5. Customs, Duties, and Taxes

For international orders, you may be responsible for customs duties, import taxes, or fees imposed by your country. These charges are not included in the item price or shipping cost and are the customer's responsibility. We recommend checking with your local customs office for more information before ordering.

6. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at atmyeuu@gmail.com — we'll do our best to correct it before the order ships, but cannot guarantee changes once an order has been processed.

7. Lost or Stolen Packages

Spooked Light is not responsible for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If this happens, please file a claim with the shipping carrier directly. We're happy to assist with providing tracking information or documentation if needed.

8. Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery window, contact us at atmyeuu@gmail.com with your order number, and we'll look into it with the carrier.

9. Contact Us

For any shipping questions, reach out to: atmyeuu@gmail.com